If the game is not working as it should be, you can try the following options to improve the situation:
- Updating the game.
- Double-checking input password and email.
- Making sure your internet connection is stable. If you are connected via Wi-Fi, try switching to mobile data.
- Rebooting the device.
- Forcing the application to close and opening it again.
- Uninstalling the application and installing it again.
Game information will not be lost when uninstalling the application since it is associated with the email address or Facebook account you used for playing.